Operations Solutions

Acronis unifies data protection and cybersecurity to deliver integrated, automated cyber protection that solves the safety, accessibility, privacy, authenticity, and security (SAPAS) challenges of the modern digital world. With flexible deployment models that fit the demands of service providers and IT professionals, Acronis provides superior cyber protection for data, applications, and systems with innovative next-generation antivirus, backup, disaster recovery, and endpoint protection management solutions powered by AI. With advanced anti-malware powered by cutting-edge machine intelligence and blockchain based data authentication technologies, Acronis protects any environment – from cloud to hybrid to on premises – at a low and predictable cost.

 

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Continuity

Backup

  • Acronis Cyber Protect Cloud

File Sharing

  • Acronis Cyber Protect Cloud

Disaster Recovery

  • Acronis Cyber Protect Cloud

SaaS Backup

  • Acronis Cyber Protect Cloud

Security

Email Security

  • Acronis Cyber Protect Cloud

EDR (Endpoint Detection and Response)

  • Acronis Cyber Protect Cloud

Security Assessments

  • Acronis Cyber Protect Cloud

Endpoint Security

  • Acronis Cyber Protect Cloud

Web Security

  • Acronis Cyber Protect Cloud

Operations

Device Management

  • Acronis Cyber Protect Cloud

There is a change happening in the world. Businesses are adopting Apple technology at a rapid pace. Visionary individuals in every department are using their beloved Apple devices to generate bold ideas, inspire change and pioneer a better future. Addigy was created to help companies adapt to this change; to amplify their productivity and empower people to do great things. We are Addigy, software for difference-makers.

Operations

Device management

  • Addigy

Delivering a complete cloud-based migration solution that helps companies move from existing to new systems. With leading cloud-based migration software, BitTitan empowers businesses to migrate many types of data from nearly any source to any destination.

Operations

Migrations and Projects

  • BitTitan Migrationwiz Public Folder Migration
  • BitTitan HIPAA Certified Public Folder Migration
  • BitTitan User Migration Bundle
  • BitTitan Migrationwiz Collaboration
  • BitTitan Migrationwiz Mailbox Migration
  • BitTitan Tenant Migration Bundle

Crewhu is a customer feedback, gamification, and recognition platform built for MSPs that makes it easy to engage and excite your team by focusing on the metrics that matter to improve performance, keep customers happy, and grow your organization.

Operations

Employee recognition

  • Crewhu

Customer Satisfaction (CSAT)

  • Crewhu

Domotz is the premier remote monitoring and management platform for IoT. We offer powerful network management software for MSPs, integrators, security professionals, and business owners. Our award-winning platform has integrated features such as remote device access, SNMP monitoring, network diagnostics, remote power management, device alerts, team collaboration, network mapping, and multiple VLANs. Domotz is available as an application on both iOS and Android or via web.

 

Founded in 2015, Domotz powers network support and diagnosis in over 90 countries. More than 3,500 customers use Domotz to deliver remote support to 30,000 plus networks daily. Comprised of experts in software development, computer networking, UX/UI design, and sales and marketing, Domotz has more than 30 employees based in Salt Lake City, San Francisco, Pisa, London, and Sofia. Domotz has established partnerships with many top brands like Krystal Foods, Netsurion, and many more.

Operations

Network monitoring

  • Domotz Pro
  • Domotz Booster Pack

Device management

  • Domotz Pro
  • Domotz Booster Pack

LastPass is an award-winning password manager which helps more than 33 million registered users organize and protect their online lives. For more than 100,000 businesses of all sizes, LastPass provides password and identity management solutions that are convenient, easy to manage and effortless to use. From enterprise password management and single sign-on to adaptive multi-factor authentication, LastPass for Business gives superior control to IT and frictionless access to users.

Security

IAM (Identity and Access Management)

  • LastPass full suite
  • LastPass business
  • LastPass MFA
  • LastPass SSO Keeper Security

Why do more than 5 million1 small/medium business owners choose QuickBooks Online? In a nutshell: It’s a streamlined suite of financial management tools that are simple to use and manage. Customers spend less time on their books and more time running their businesses.

 

See how QuickBooks Online helps companies.

 

QuickBooks Online is known for industry-standard accounting solutions that are affordable and customizable – but it’s so much more than that.

 

  • Everything is organized and in one place: track income and expenses, manage bills, send invoices, track mileage, pay workers and more
  • Right-sized financial and workforce management solutions make managing spreadsheets a thing of the past, and help growing businesses avoid the unnecessary costs and complexities of ERP
  • Accurate, instant snapshots of the entire business enable stakeholders to get to important insights in real time
  • Simple app integration for more than 600 third-party solutions powers automated cross-business workflows
  • Automatic backup and updates in the cloud give confidence that data is safe, secure and software is always up to date
  • Anywhere, anytime access to data empowers remote workers and makes collaboration easier
  • All bank and credit card transactions flow into QuickBooks Online automatically to help track income and expenses

87% of QuickBooks Online customers say their business runs more efficiently than it did with QuickBooks Desktop.2

 

Work smarter and grow faster with QuickBooks as the financial hub for your business.

 

24/7 reporting, for insights when they matter
With real-time financial, workforce, and profitability reporting, business owners know exactly where they stand today, so they can build a better path forward.

 

Manage employees
Scheduling, time sheets, and payroll are all in one spot. QuickBooks Payroll was designed specifically to work with QuickBooks. Manage payroll with confidence because QuickBooks tabulates all timesheets, commissions, and benefits – and automatically calculates and files local, state, and federal taxes.

 

* Additional fees may apply

 

Stay stocked for success
Inventory is automatically updated with every order and every sale, to help businesses know what’s in stock and what’s on order. Import from Excel or synch Amazon, Shopify, Etsy, and more (additional terms and fees may apply)

 

A move to the cloud means greater flexibility and real-time collaboration.
Intuit makes the data migration process seamless. It’s easy to move from QuickBooks Desktop to Online with speed, confidence, and security.

 

95% of QuickBooks Online customers agree that they work more collaboratively than they could with QuickBooks Desktop.2

 

About Intuit
Serving more than 100 million customers worldwide with TurboTax, QuickBooks, Mint, Credit Karma and Mailchimp, Intuit helps put more money in consumers’ and small businesses’ pockets, saving them time by eliminating work, and ensuring that they have confidence in every financial decision they make.

 

References
1. Based on the number of global QuickBooks subscribers as of July 2021

2. Based on Intuit survey January 2022, amongst remunerated QuickBooks Online users who expressed an opinion, when they compared QuickBooks to their prior QuickBooks Desktop software

Operations

Finance

  • QuickBooks Online
  • QuickBooks Payroll

Liongard is the only automation platform that delivers unified visibility across the stack. Make your business more efficient, profitable, and secure. By centralizing deep system data, Liongard empowers faster resolutions, eliminates unnecessary escalations and enables you to create alerts and reports to easily manage your customers’ systems.

Operations

Documentation

  • Liongard complete visibility
  • Liongard endpoint visibility
  • Liongard core visibility

Microsoft is the leading platform and productivity company for the mobile-first, cloud-first world, empowering every person and organization to achieve more. Discover how you can be a part of this mission with the award-winning Pax8 and Microsoft Playbook.

Productivity

Business applications

  • Microsoft Dynamics 365
  • Microsoft 365
  • Microsoft Power products
  • Microsoft special sectors (education, nonprofit, government (U.S.))
  • Microsoft Teams Essentials (AAD Identity)

Business intelligence

  • Microsoft Power BI

Infrastructure

IaaS

  • Azure plan
  • Reserved instances

Storage

  • Azure plan

Continuity

Backup

  • Azure plan
  • OneDrive

Disaster recovery

  • Azure site recovery

Email archiving

  • Microsoft Exchange Online Archiving

File sharing

  • OneDrive

Security

Endpoint security

  • Microsoft Defender for Endpoint

Data protection and compliance

  • Microsoft Azure Information Protection
  • Microsoft Cloud App Security

Email security

  • Microsoft Defender for O365

Operations

Device management

  • Intune

Communications

UCaaS

  • Microsoft Teams
  • Microsoft Viva topics

Voice services

  • Microsoft Business Voice
  • Microsoft Teams

Email services

  • Microsoft Exchange
  • Microsoft Exchange Online Kiosk

MSPCFO is the leading business intelligence platform designed specifically for managed service providers to identify opportunities for improving profitability and efficiency.

MSPCFO provides analytic and actionable insight for MSPs that result in increased profitability. We think from the customer’s perspective and look to deliver a quality product that evolves with the marketplace. At the same time, we are driven to provide exceptional customer service and empower our clients to understand the critical intelligence behind their data.

Operations

Business intelligence

  • MSPCFO Premium
  • MSPCFO Basic

N-able fuels IT services providers with powerful software solutions to monitor, manage, and secure their customers’ systems, data, and networks. Built on a scalable platform, we offer secure infrastructure and tools to simplify complex ecosystems, as well as resources to navigate evolving IT needs. We help partners excel at every stage of growth, protect their customers, and expand their offerings with an ever-increasing, flexible portfolio of integrations from leading technology providers.

Operations

Documentation

  • N-able Passportal and Documentation Manager

Security

Identity management

  • N-able Passportal
  • N-able Passportal and Documentation Manager
  • N-able Passportal blink
  • N-able Passportal site

Nuvolex is a Silicon Valley ISV that’s built the IT industry’s most advanced Multitenant Office 365/Azure Management Platform. The Nuvolex ManageX platform not only enables Service Providers to successfully make that transition but allows them to build a very profitable cloud managed services business.

Operations

SaaS management

  • Nuvolex management platform

Founded in 2020 and based in Tampa, FL, Rewst focuses on bringing accessible robotic process automation (RPA) to managed service providers. Boasting leadership with a track record of listening to and anticipating their users’ needs, the startup is well-equipped to take on the challenge of shepherding RPA to its next evolutionary step.

Operations

Robotic Process Automation (RPA)

  • Rewst essentials

With global headquarters in Seattle, European Headquarters in Amsterdam, Netherlands and offices in Sydney and Tokyo, SkyKick helps managed services providers, resellers and distributors in more than 125 countries to be more efficient and profitable. Over 30,000 IT partners use SkyKick’s cloud automation and management products to migrate, protect and manage their customers in the cloud. The company has won numerous awards including being named a Microsoft Partner of the Year and one of North America’s fastest growing technology companies according to Deloitte’s Technology Fast 500.

Continuity

SaaS backup

  • SkyKick cloud backup for Exchange Online
  • SkyKick cloud backup suite for Office 365
  • SkyKick standard bundle with Cloud backup suite for Office 365
  • SkyKick standard bundle with backup for Exchange Online
  • SkyKick cloud backup for SharePoint and OneDrive for business

Operations

Migrations and projects

  • SkyKick migration suites for Office 365
  • SkyKick standard bundle with cloud backup Suite for Office 365
  • SkyKick standard bundle with backup for Exchange Online

SaaS management

  • SkyKick cloud manager

Splashtop is a leader in solutions that simplify and streamline the work-from-anywhere world. Its solutions for flexible work, learning, and IT support deliver a smooth, fast, and secure experience, regardless of where users are logging in from. Splashtop delivers advanced security features and compliance, one application for access and support for all devices and operating systems, and instant global support with direct access to an expert. More than 30 million users enjoy Splashtop products globally.

Operations

SaaS management

  • Splashtop remote support
  • Splashtop Enterprise attended
  • Splashtop Enterprise essentials

Tier2Technologies is a team of technical fixers who create software and hardware that improve the quality of life for modern, customer-oriented IT Support Professionals. With combined backgrounds in information technology, computer sciences, engineering, mathematics, user experience, community building, and design, Tier2Technologies provides the best customer experience by optimizing your service desk.

Operations

Help desk

  • Tier2Technologies helpdesk buttons
  • Tier2Technologies Tier2Tickets