Communication Solutions

8×8 cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.

Communications

Unified Communications as a Service (UCaaS)

  • 8×8 series

Contact Center as a Service (CCaaS)

  • 8×8 series

bvoip helps IT and MSPs (managed service providers) unleash voice and unified communications worldwide. Emerging from the MSP space, bvoip designed its program to automate how MSPs interact with their existing systems and tools, and to assist them in standardizing their unified communications offering to their customers. bvoip is currently available in North America, Europe, Australia/New Zealand, and Asia.

Communications

Unified Communications as a Service (UCaaS)

  • bvoip

Call2Teams is offered by Qunifi and the services is hosted within the Microsoft Azure cloud, operating across a global infrastructure spanning four continents. The service has built-in enterprise security and resilience and the necessary connections to the Microsoft infrastructure to deliver a high quality of service.

Communications

Unified Communications as a Service (UCaaS)

  • Call2Teams PBX
  • Call2Teams trunks

Contact Center as a Service (CCaaS)

  • 8×8 series

Exclaimer provides world-class centralized email signature management solutions for Office 365 (now Microsoft 365), G Suite (now Google Workspace), and Microsoft Exchange. These enable companies to manage their employees’ email signatures efficiently and deliver consistent branding, promotions, disclaimers and compliance statements, while substantially cutting admin overheads.

Productivity

Email signature management

  • Exclaimer Signature Management Cloud
  • Exclaimer Signature Marketing Cloud
  • Exclaimer Signature Appointments Powerup
  • Exclaimer Signature Feedback Powerup

Communications

  • Exclaimer Signature Management Cloud
  • Exclaimer Signature Marketing Cloud
  • Exclaimer Signature Appointments Powerup
  • Exclaimer Signature Feedback Powerup

Five9 is a leading provider of cloud contact center software for the intelligent contact center space that provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Genius platform is reliable, secure, compliant and scalable; designed to create exceptional personalized customer experiences.

Communications

Contact Center as a Service (CCaaS)

  • Five9 cloud contact center

Microsoft is the leading platform and productivity company for the mobile-first, cloud-first world, empowering every person and organization to achieve more. Discover how you can be a part of this mission with the award-winning Pax8 and Microsoft Playbook.

Productivity

Business applications

  • Microsoft Dynamics 365
  • Microsoft 365
  • Microsoft Power products
  • Microsoft special sectors (education, nonprofit, government (U.S.)
  • Microsoft Teams Essentials (AAD Identity)

Business intelligence

  • Microsoft Power BI

Infrastructure

IaaS

  • Azure plan
  • Reserved instances

Storage

  • Azure plan

Continuity

Backup

  • Azure plan
  • OneDrive

Email archiving

  • Microsoft Exchange Online Archiving

Disaster recovery

  • Azure site recovery

File sharing

  • OneDrive

Security

Endpoint security

  • Microsoft Defender for Endpoint

Data protection and compliance

  • Microsoft Azure Information Protection
  • Microsoft Cloud App Security

Email security

  • Microsoft Defender for O365

Operations

Device management

  • Intune

Communications

UCaaS

  • Microsoft Teams
  • Microsoft Viva topics

Voice services

  • Microsoft Business Voice
  • Microsoft Teams

Email services

  • Microsoft Exchange
  • Microsoft Exchange Online Kiosk

Nextiva is a business communications company dedicated to empowering organizations to manage their communications, productivity, and customer relationships on a truly unified platform.

Communications

Unified Communications as a Service (UCaaS)

  • Nextiva One

Contact Center as a Service (CCaaS)

  • Nextiva One

RingCentral, Inc. is a leading provider of cloud Message Video Phone (MVP), customer engagement and contact center solutions for businesses worldwide. It is more flexible and cost-effective than legacy on-premises PBX and video conferencing systems and empowers modern mobile and distributed workforce to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows.

Communications

Unified Communications as a Service (UCaaS)

  • RingCentral office

Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings.

Communications

Contact Center as a Service (CCaaS)

  • Talkdesk contact center

Zoom Video Communications, Inc. brings teams together to get more done in a frictionless video environment. This easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows.

Communications

Unified Communications as a Service (UCaaS)

  • Zoom Meetings and Chat
  • Zoom rooms
  • Zoom phone system
  • Zoom video webinar